Payment & Billing

  • How can I pay for an order?

    Our preferred methods of payment are BACS or credit/debit card.
    Payments made by Credit Card or Commercial Visa Debit Card are subject to a 2% surcharge.
  • What are Ravensbourn’s payment terms?

    For new customers and orders under £1500 payment is due before order acceptance. Only for existing customers and orders above £1500 payment is due 30 days after the delivery/collection date. Please see our terms and conditions for more details.
  • Do you accept cheques?

    Unfortunately we cannot currently accept any cheques for your orders.
  • What cards do you accept?

    We currently accept Visa credit and debit cards including Delta and Electron, MasterCard, Maestro (UK).
  • Is it safe to purchase online?

    You can be totally confident when you shop with www.ravensbournshop.co.uk
    The site uses Sage Page software that encrypts your credit or debit card information to ensure your transaction with us is private and protected as it travels over the internet. Every payment transaction we process is checked by our fraud control systems to validate the authenticity and validity of the payment cards used, as well as indicators of possible fraudulent use.