General Enquiries

  • Now I've chosen the products I want how can I get them? Do you deliver?

    There are two options. We can deliver your order for you or you can pick up from the manufacturing plant. Either option should be arranged at the time of placing the order.
  • How long will I have to wait for my order?

    Depending on the quantity and type of product, the typical lead time is 14 days for manufacture although this may vary during busy periods. Please contact us prior to ordering for any urgent requirements and we’ll do our best to see if we can help. We may also be holding stock.
  • I can’t find what I am looking for, can you help?

    If you can’t find what you are looking for then don’t worry. Get in contact, let us know what you want and let Ravensbourn's experienced team find the right product for you.
  • Is there a minimum order quantity?

    We do carry a limited amount of stock. The usual minimum order is 250 (see product page for further information).
  • Do you offer discounts for large quantities?

    Yes we can, please feel free to ask us when enquiring.
  • Can I rent any products?

    Rental is done on an ad-hoc basis, so if you require this service, please speak to one of our sales team who will gladly work with you to find the best solution.